What could be worse than buying a crappy product?
How about if that product is broken when you receive it? What if that product is a printer that has to call home and report your activity every five minutes, and you can only get ink for it through a subscription service that they run? Or, perhaps it’s a new game you purchased that crashes constantly and the company blames it on your expensive video card because seemingly, as a game company, they must be right. What just happened? Microsoft forced an update to your PC and now all USB devices cease to connect?
When you want to pick up a hammer and wail-away on that new hardware, software, gadget, or operating system take a moment and check if we haven’t seen it, fixed it, or just openly mocked it. We might save you a little money or time in the long run. Maybe we’ll just make you laugh.
“The user was complaining that her computer wouldn’t print, but it worked fine when I arrived. She asked how I fixed it and I simply said, ‘I applied a Technical Proximity Solution‘. She accepted that. Really, I just stood there.”
Jacob, IT Tech II
In the end, whatever will be, will be.
We all like to fix things, build things, code things, and take things apart. Share your stores. Read some of ours. Maybe meet some friends or learn something new. But if you get caught with a handful of screws after you put it back together, remember the following. “It was broken when I got here!”
